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    Rental Conditions

    Welcome to Villa Olivia Clara! We've crafted these terms to ensure a safe, comfortable, and enjoyable stay for all our guests while respecting our beautiful island environment. Please read them carefully. By confirming your reservation, you agree to comply with these terms.

    Section 1: Agreement & Legal Framework

    1.1. Parties Involved

    This Agreement is between the lead guest making the reservation on the Villa Olivia Clara website ("Tenant") and Philippou Eleni & Co LP, operating as Villa Olivia Clara ("Villa Olivia Clara"). The Tenant is responsible for ensuring all guests comply with this Agreement and is jointly and severally liable for any breaches of these terms by any member of their party or invited third parties.

    1.2. Property Overview

    The Property is a fully furnished, private villa located in Platis Gialos, Sifnos, Greece, for non-commercial use. It includes a private swimming pool and designated parking. Maximum occupancy: 8 guests. GNTO number: 1172K9220077301. The Property is registered as a non-primary tourist accommodation under Greek hospitality regulations.

    1.3. Governing Law & Dispute Resolution

    This Agreement is governed by Greek law. Any disputes shall be resolved by Greek courts. Parties agree to attempt amicable resolution first.

    1.4. Booking Details

    Minimum Stay

    3 consecutive nights

    Rent

    Total rent (including taxes and applicable tourism taxes & fees) is confirmed in writing at the time of reservation

    Payment Schedule

    • • 30% due within 3 business days
    • • Balance due 60 days prior to check-in
    • • Late or missed payments will result in cancellation without refund

    Cancellation Policy

    Reservations are fully refundable up to 60 days prior to check-in date.

    1.5. Payments & Receipts

    In accordance with Greek tax regulations:

    • • Payments over €500 must be made via bank transfer, debit/credit card, or an approved online processor
    • • Cash payments above this amount are not permitted
    • • A certified POS system is used to process card payments (Visa, Mastercard)
    • • All payments will be accompanied by official receipts issued through Villa Olivia Clara's certified invoicing system

    1.6. Taxes & Compliance

    All rental prices include VAT (13%) and municipal taxes (0.5%). A Climate Resilience Fee of €15 per night (April–October) is charged in addition to the rental price. Receipts for this fee will be issued separately.

    Section 2: Operational & Financial Policies

    2.1. Security Deposit

    The Tenant agrees to cover the full cost of repairs or replacements for damages, based on valid third-party quotes or invoices provided by Villa Olivia Clara. Villa Olivia Clara has the right to place a €1,000 credit card pre-authorization prior to check-in. It covers damages, rule violations, or lost items. The hold will be released within 7 days post check-out after inspection.

    2.2. Services Provided

    Included Services

    • • Cleaning every 3 days
    • • Towel change every 3 days
    • • Linen change once a week
    • • Pool and garden maintenance
    • • Washing machine use (once every 3.5 days)

    Additional Charges

    • • Extra washing machine use: €25 per use
    • • Additional cleaning services
    • • Third-party services (chefs, excursions)

    2.3. Facility Failure Policy

    If essential amenities such as air conditioning, hot water, electricity, or pool filtration systems fail during your stay, Villa Olivia Clara will make reasonable efforts to resolve the issue within 24 hours. If not resolved within that time, partial refunds may be offered at management's discretion.

    Section 3: Guest Conduct & Use of Property

    3.1. House Rules

    Max occupancy: 8 guests
    No smoking on premises
    No pets allowed
    No parties or events
    No modifications to property
    Up to 5 vehicles in parking
    Respect quiet hours

    3.2. Check-In & Check-Out

    Check-In

    • • From 4:00 pm (early check-in subject to availability)
    • • Valid passport or EU national ID required
    • • Guest data recorded per Greek law

    Check-Out

    • • By 10:00 am
    • • Property must be returned in original condition
    • • Lost keys may result in charges

    3.3. Quiet Hours & Legal Conduct

    Guests must respect Greek quiet hours: April 1 – September 30 (3:30 pm–5:30 pm and 10:00 pm–7:30 am). All guests must comply with Greek law during their stay. Discrimination or illegal behavior will not be tolerated.

    3.4. Minors & Supervision

    Villa Olivia Clara does not accept unaccompanied minors under the age of 18. All minors must be accompanied by a responsible adult guest and remain under their supervision throughout the stay. Special attention must be paid near the swimming pool and around elevated outdoor areas.

    Section 4: Health, Safety & Risk

    4.1. Liability & Insurance

    • • Villa Olivia Clara is not liable for theft, injuries, or damages unless caused by gross negligence
    • • Guests are encouraged to have personal travel insurance
    • • The property is insured against fire, natural disasters, and civil liability

    4.2. Swimming Pool Policy

    Important Pool Safety Rules

    • • No diving or running around the pool area
    • • Continuously supervise children using the pool
    • • Follow health and safety signage
    • • Observe quiet hours (3:30 pm–5:30 pm and 10:00 pm–7:30 am)
    • • Shower before entering the pool
    • • No glass containers near the pool
    • • Avoid using the pool during inclement weather

    4.3. Environmental Practices

    In accordance with waste management and environmental protection laws, we kindly request guests to:

    • • Minimize water use and avoid washing vehicles
    • • Reuse towels to conserve energy
    • • Turn off air conditioning when rooms are unoccupied
    • • Keep windows and doors closed during AC use
    • • Switch off lights and appliances when not in use
    • • Follow recycling and waste sorting instructions
    • • Only flush toilet paper (septic system)
    • • Dispose of other items in waste bins

    4.4. Force Majeure

    Villa Olivia Clara is not liable for disruptions, cancellations, or early termination caused by external events outside its control, including but not limited to natural disasters, government-imposed restrictions, strikes, or pandemics. No refunds or credits will be issued for force majeure events.

    Section 5: Guest Support & Communication

    5.1. Guest Information

    Privacy

    Guest data is handled in compliance with GDPR Regulation and Greek Privacy Laws. Data is collected only as required for legal compliance and check-in procedures and is securely stored.

    Welcome Book

    Includes appliance instructions, house rules, emergency contacts, and local tips. A digital copy is available via QR code on site or by request prior to arrival.

    Lost & Found

    Items found at the property will be kept for 30 days. Courier returns are offered at the guest's expense; please email elena@villaoliviaclara.com to arrange return.

    5.2. Emergency Contacts

    Emergency Services

    Fire Department:199
    Medical Emergency:166
    Police:100

    Villa Olivia Clara

    Urgent matters:

    +30 697 191 9382

    Non-urgent:

    elena@villaoliviaclara.com

    Response time:

    Within 2 hours (8:00 am – 8:00 pm)

    5.3. WiFi & Internet Use

    Guests may access the property's Wi-Fi solely for legal and private use. Accessing or distributing pirated digital content, including IPTV, torrents, or unauthorized streaming services, is prohibited and may result in guest removal and legal reporting to the relevant authorities.

    5.4. Language of Agreement

    This Agreement is provided in English. In case of discrepancy between translated versions and the original English version, the English version shall prevail.

    Questions About These Terms?

    If you have any questions about these rental conditions or need clarification on any terms, please don't hesitate to contact us. We're here to help ensure your stay is comfortable and enjoyable.

    Villa Olivia Clara | Luxury Villa Rental in Sifnos, Greece